Community Development
Welcome to Help Central’s home page for New World ERP Community Development. Here you will find links to documentation and videos related to the Community Development application, as well as timely announcements when applicable.
Also, you can use the table of contents on the right-hand side of the page to navigate within the online help. The contents are organized to match the menu layout in the Community Development software.
Combined with eSuite, New World Community Development empowers citizens with self-service capabilities that reduce calls and visits from citizens and contractors. This results in fewer interruptions for employees and more time to focus on strategic activities.
With secure Web access, citizens and vendors can review information, obtain licenses and permits, print completed paperwork, schedule inspections and enter service requests online.
Announcements
- The ePermits resident search page provides a clearer error message when an invalid address is supplied. (Patch 2025.1.8)
- The My Permits page will default to display all permits on the page. (Patch 2025.1.7)
- A Comments column has been added to the Inspections grid on the Permits page. (Patch 2025.1.7)
- Notify opt-in options have been added to the Licensee-Contacts page. (Patch 2025.1.3)
- A Permit Request Received template has been added to the Email Template Setup page, enabling back office personnel to receive notifications when permits are requested through ePermits. (Patch 2025.1.2)
- New and updated features since release 2022.1